Information We Get From You
- Information you give us when you create a profile
- Information from any content you create or post using WTKS
- Information about the way you use WTKS
- Another other information you choose to share with us, such as location or contact information
- We do not knowingly collect personal information from users under 13 year of age
What we do with your information
- We use the information you provide us with, to communicate with you
- We use your information to provide, maintain and improve WTKS services for you and other users
- We use your information to analyse how you use WHAT THE KIDS SAY
- We use your information to verify the honesty and legitimacy of the content produced and shared on our platform
- We use your information to show you advertising and other user generated content which is most relevant to you
- We display any information you choose to share in a review with anyone else using WTKS
- We may share your information with third-party service providers who help us deliver our services to you. Anyone we share information with is bound by the same strict confidentiality and security arrangements which we are
- We will share your information with any external parties if it is necessary, in order to obey the law or meet legal obligations
- We store your information on secure servers operated by respected third party service providers with global operations
Information we collect from you
In order to deliver a great experience to you on WTKS, there are certain pieces of information which we need to collect from you.
Creating a Profile
Although anyone can use our services to read a review, you need to create a WTKS profile if you want to post one. In order to create a profile you must be at least 13 years of age. We may ask for your name, email address, phone number, username and password. These items are used to verify your identity. We also ask you to provide us with demographic information such as your date of birth and gender. This non-identifying information may be used so we can provide ratings and trends for specific demographic groups, such as by age or by sex. This information may also be used to enable us to make recommendations - and allow you to conduct a search and see results - based on specific demographic characteristics of users.
We may collect some personal information from an external party - such as Facebook or Google - if you choose to create a WTKS profile through them. The information we collect will only be information you have made publicly available through those services, unless access has been granted to additional information.
User Generated Content
Any content generated by you to be posted on our services must be stored by us. That means that when you post a review, we will collect the information from it, including photos and any personal information.
We may ask you to give us information about your location when you are using the WTKS app, to enhance your use of our services. When we have your location information, we are able to make more specific recommendations to you and are able to show you places we think you will like.
To make it easier for you to connect with your friends and follow their activity on WHAT THE KIDS SAY, we may ask for access to the contacts on the device you use the WTKS app on. If you prefer to find people you know yourself, you are able to do that as well.
WHAT THE KIDS SAY is constantly striving to improve your experience on our app, so we use technology to record information about the way you use our services, so we can make them even better. The technology we use may include metadata. These are used to monitor the performance of our services, your navigation throughout the app, your screen views and the effectiveness of our advertising. We may also collect and store other information including how you use our service, such as your search queries; screens viewed and time spent on each screen; date and time of app usage; your current location.
This information is not made publically available and is used for our internal analytical purposes and to enhance your experience while using our services. For example, we may use metadata to remember your location information and search history.
There are also some forms of information sent by your mobile device such as your device type and operating system which we will collect.
HOW WE USE YOUR INFORMATION
SHARING YOUR INFORMATION
We understand that you don't want anyone and everyone having access to your information, so we will only share your information in limited circumstances.
Any information you share in a review about where you have been, what you did and what you thought of it will be shared with other WTKS users, although they will not have access to information which could reveal your identity.
We may share some of the information we collect from you with other companies we work with and companies which help us provide our services to you. We will only provide third-party service providers with access to your personal information if it is necessary to perform services on our behalf. Anyone provided with this information is not allowed to share it or use it for any other purpose than that which we have agreed and is bound by this policy and any other relevant confidentiality and security agreements.
STORING AND PROTECTING YOUR INFORMATION
We take the security of your information very seriously, so we have put in place technical, administrative and physical measures to protect it. Furthermore, our staff are continually reviewing and enhancing our procedures to maintain the integrity of the information which you trust us with. Access to your information is only allowed for authorised employees on a need to know basis. Any employee failing to meet our strict confidentiality terms in their contract, will face disciplinary action, which could include the termination of their contract.В
WTKS processes and stores your personal information on our servers, which may include servers operated and maintained by third-parties outside the country where you live. You can rest assured though, we take reasonable steps to ensure the privacy of your personal information wherever it is transferred, stored or processed. We use encryption when your personal information is being transmitted between your system and ours. The third-party service providers we work with feature security measures to prevent unauthorised access to your information.
You can help us to protect your information by not allowing others to gain access to your WTKS account profile, including your password.
ACCESSING AND MODIFYING YOUR PERSONAL INFORMATION
WTKS provides tools and settings in your profile so you can access and modify the personal information you have provided for us. This includes your name, username, email address, phone number and date of birth. If you are unable to modify or gain access to your information using our services, contact us at firstname.lastname@example.org with your request. Please note, WHAT THE KIDS SAY reserves the right to charge a fee for any request you may send to us to search for, and provide access to, your information.
If you wish to permanently delete your profile, get in touch via email@example.com. We will do our best to process your request as quickly as possible, but some information associated with your account may be retained in our archives for analytical purposes and for our records.
If we are made aware that a profile has been created with a false date of birth and we can reasonably verify a user is under 13, we will delete the account and any associated personal information as quickly as possible. If we cannot reasonably verify that a profile belongs to a user under 13, we may not be able to take any action.
HOW TO CONTACT US